Employee Experience Team

We're Here to Help You Have the Best Employee Experience!

Need info at a glance? Skip to the Table of Incident Reporting Options at the bottom of the page.


The Employee Experience Team’s mission is to ensure the best experience for each and every employee by providing guidance to employees and supervisors, investigating and resolving conflicts, and ensuring that we are adhering to the university's core values. 

Contact

Employee Experience Team
Name & Email Title Phone
Dr. Alexis Mootoo Associate Vice President 813-974-8223
Michel Ferrell Associate Vice President  813-974-9640 
Lori Withrow Employee Relations Lead 813-396-2678
D'Ante Ford Employee Relations Partner 813-901-1041
Mandy McLaughlin Labor Relations/Employee Relations 813-396-0794
Sonja Jenkins Consultant 813-974-4255
Amanda Hardwick Employee Engagement Manager 813-974-5486
Amber Warren Employee Engagement Consultant 813-396-0744
Lauren Solly Employee Engagement Consultant 813-974-5486




excited person inside of arrows indicating cycle

Engagement Life Cycle

  • (Coming soon)
  • Onboarding Survey
  • Engagement Survey 
  • Exit Survey



About the Employee Experience Team

Our services include, but are not limited to:

  • Equip University members with tools and resources for employee engagement.

  • Provide education, training, mentoring and guidance to individual employees, supervisors, managers and administrators to address questions and workplace issues.

  • Work with department administrators and individual employees on effective employee-manager communications.

  • Individual coaching to improve employee performance and resolve conflicts and problems before the point of formal corrective action and grievance.

  • Advise on and interpret university policies, procedures, regulations, labor contracts, and key state statutes and federal laws.

  • Oversee the university layoff, progressive discipline, performance improvement plan, and non-reappointment processes.

  • Refer to USF Regulations or USF Policies on many topics, as well as for information on specific Faculty-related employee relations procedures and programs.

  • Investigate complaints that fall under USF's two anti-discrimination policies, which covers discrimination, harassment, and disability accommodations ( and)

Information about Filing a Grievance

The Â鶹ÊÓƵ currently provides two types of grievance procedures: Collective Bargaining Agreement Grievances and USF Grievances. Whether or not an employment issue can be grieved through the particular type of grievance procedure is based on the subject of the grievance, and if their position is one represented by a particular Bargaining Unit. Learn more about filing a grievance here.

Further Information about Discrimination and Harassment: Title VI and Title VII of the Civil Rights Act of 1964

It is the policy and practice of the Â鶹ÊÓƵ to comply fully with the requirements of Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, and all other federal and state laws and regulations prohibiting discrimination and harassment on the basis of a Protected Class.

Title VI of the Civil Rights Act of 1964 prohibits discrimination based on race, color, or national origin in programs or activities receiving federal financial assistance. All federal agencies that provide grants of assistance are required to enforce Title VI. The U.S. Department of Education gives grants of financial assistance to schools and colleges and to certain other entities, including vocational rehabilitation programs.

Title VII of the Civil Rights Act of 1964 makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The law also requires that employers reasonably accommodate applicants' and employees' sincerely held religious practices, unless doing so would impose an undue hardship on the operation of the employer's business.


Other university resources may be referred to during the course of an investigation or inquiry.

Other Resources, USF offices and External Agencies

USF Resources
Website
USF General Counsel
USF Regulations and Policies 
USF Offices
Office Function  Contact
Student Conduct and Ethical Development For any disputes in which a student has allegedly violated USF policies or rules

Tampa Office:
4202 E. Fowler Ave. ALN 109 Tampa, FL 33620
Phone: 813-974-9443
Fax: 813-974-7383
Email: studentconduct@usf.edu

Sarasota Office:
8350 N. Tamiami Trail, C107, Sarasota, FL 34243 Phone: 941-359-4330
Email: studentconduct@usf.edu

St. Petersburg Office:
193 6th Avenue S., St. Petersburg, FL 33701
1300 Student Life Center (SLC)
Phone: 727-873-4278
Fax: 727-873-4358
Email: stp-conduct@usf.edu

Student Ombuds Ombuds services available to all USF students who wish to confidentially discuss concerns with an informal, independent, and impartial third party.

4202 E. Fowler Ave. ALN191
Tampa, FL 33620
Phone: 813-974-0835
Email: ombuds@usf.edu

USF Ombuds Office Ombuds services available to all USF faculty, staff, and administrators who wish to confidentially discuss concerns with an informal, independent, and impartial third party.

4202 E. Fowler Ave. CGS301 Tampa, FL 33620
Phone: 813-974-7777
Email: omb@usf.edu

     
External Agencies
Office Contact
501 East Polk Street, Suite 1000
Tampa, FL 33602
(800) 669-4000; TTY (800) 669-6820;
ASL Video Phone (844) 234-5122
61 Forsyth St. S.W. Suite 19T10
Atlanta, GA 30303-8927
(404) 974-9406; TTD (800) 877-8339
1001 Executive Center Dr., Suite 100 Orlando, FL 32803
(407) 648-6181
4075 Esplanade Way, Unit 110, Tallahassee, FL 32399
(800) 342-8170; TDD ASCII (800) 955-1339; TDD Baudot (800) 955-8771

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Table of Employee Incident Reporting Options

Type of Incident Complainant is Respondent is Office or Form to Use
*If left blank, complainant or respondent criteria does not apply

Sexual Harassment

What is sexual harassment?

Unwanted comments/behaviors of sexual nature, sexual violence, relationship violence, stalking, or discrimination based on: (1) pregnancy (2) sexual orientation/identity or (3) sex/gender

* *

Title IX Office
813-974-8616
titleIxreports@usf.edu
www.usf.edu/title-ix

Discrimination

What are the protected classes under discrimination? 

Age, color, disability, gender identity and expression, genetic information, marital status, national origin, race and ethnicity, religion, sex (gender), sexual orientation, and veteran's status are all protected classes. 

*Please note: Discrimination based on (1) pregnancy (2) sexual orientation/identity and (3) sex/gender may also qualify as sexual harassment. It is possible to file with both Title IX and SCED.

* Student

Student Conduct and Ethical Development (SCED)
813-974-9443
www.usf.edu/sced

For complaints regarding discrimination or harassment based on Protected Class by or against a USF Student(s):

Student Equal Opportunity Office

Student Process:

Non-University Person(s) Process:

Discrimination

What are the protected classes under discrimination? 

Age, color, disability, gender identity and expression, genetic information, marital status, national origin, race and ethnicity, religion, sex (gender), sexual orientation, and veteran's status are all protected classes. 

*Please note: Discrimination based on (1) pregnancy (2) sexual orientation/identity and (3) sex/gender may also qualify as sexual harassment. It is possible to file with both Title IX and EET.

* Employee

Employee Relations Representative
OR

Employee Experience Team Member
OR




Some part of the Complainant’s CBA has been violated
Staff/admin or faculty Covered by CBA
*

Appropriate CBA
See Collective Bargaining website

Any of the above * *

OR

OR

  • The USF Omsbuds services employees as a confidential, informal, independent and impartial thrid party.
    813-974-7777
    omb@usf.edu
    www.usf.edu/ombuds
Ethical  violation Wishes to remain anonymous * Use to discreetly and anonymously report improper activities which may violate USF policies. 
Employee Misconduct, Attendance and Disciplinary Actions Supervisor or Manager Non-Faculty Employee Relations
Employee Misconduct, Attendance and Disciplinary Actions Supervisor or Manager Faculty Dean or Office of the Provost