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Why Customer Value Is the Ultimate Goal of Process Improvement

I have had the opportunity to work in the continuous improvement field for approximately 15 years. There have been some changes in the field: new theories, different ideas about how to improve processes, etc.

August 2, 2022Process Improvement

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Retire from Work? Yes! Retire from Learning and Developing? Never!

This time I will call your attention to the importance of education and progress when the job-related phase of life has ended and, in doing so, highlight the important work of the Osher Lifelong Learning Institute (OLLI) at USF.

July 29, 2022Director's Corner

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How to Build HR Business Partnerships

How do you build a great HR business partnership? First, get curious about the business!

July 19, 2022Human Resources

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4 Skills New Managers Should Master

Being promoted to management can be a thrilling experience. It’s a vote of confidence in your abilities and can be a testament to the work you’ve done for the company. Along with the promotion, though, should come a shift in mindset about your approach to work.

July 5, 2022Leadership and Management

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The High Priority of Project Management

Project management is one of the most critical functions in today’s workforce. This is because it falls outside of a company’s normative day-to-day operations and requires a high level of proficiency for a singular outcome.

June 30, 2022Project Management

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Human Resources Changes to Meet Modern Workforce Demand

The role of human resources professionals is not the same as it was twenty years ago — or even two years ago, for that matter. As evolving realities emerge, human resources changes are most defined by a broadening range of responsibilities to meet modern workforce demands.

May 31, 2022Director's Corner, Human Resources

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Can Workplace Conflict Support Process Improvement?

What good can come out of office squabbles, customer backlash, and hurt feelings? Plenty, it turns out. Those internal issues are signaling something in your company’s processes and procedures that are inefficient or broken. Once you’ve identified those areas for growth, you can then apply process improvement principles to turn things around.

May 3, 2022Process Improvement

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Career Path: Getting Ahead of the Curve with Lifelong Affinity Education

In my last blog entry, I conveyed my vision for a lifelong affinity education model—one where institutes of higher learning serve as local hubs, offering a range of programming to engage populations at virtually every phase of the life cycle.

April 27, 2022Director's Corner, Professional Development

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How to Prepare for Your Project Manager Interview Questions

Your resume grabbed the attention of a recruiter and now you’re officially a candidate for a project management role. Congratulations! To get the job, though, you’ve got to know how to prepare for your project manager interview questions.

April 19, 2022Project Management

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Most Effective Digital Marketing Channels for Your Business

The variety of digital marketing options can seem endless. Your budget, however, is anything but infinite. So, where should you spend your limited marketing dollars to get the best bang for your buck?

April 19, 2022Business, Sales and Marketing

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What is Collaborative Leadership, and How Can It Improve Your Workplace?

Millennials and Gen Z now make up more than half the U.S. workforce, and by 2030, all members of the Baby Boom generation will have reached retirement age. Among the many changes ushered in by this generational shift is a move toward collaborative leadership styles instead of top-down management – and it’s transforming the culture of work.

April 5, 2022Leadership and Management

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The Model of Lifelong Learning

Embedded within my position as director of Â鶹ÊÓƵ’s Corporate Training and Professional Education is a broader, encompassing philosophy that advocates for ongoing learning. My vision is one where institutes of higher learning become the go-to hubs of a lifelong affinity education model.

March 31, 2022Director's Corner

About Corporate Training and Professional Education

USF Corporate Training and Professional Education empowers people to craft their future without limits through engaging professional growth learning and certification programs. Its programs focus on an array of topics – human resources, project management, paralegal, process improvement, leadership skills, technology, and much more.

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